Services

Our services help you to level up your business

Software Development & Integration

Our software development team is always ready to support you in developing or implementing the best and cost-effective solution for your needs. We can develop and implement the solution for you, letting you to be focused on your business.

Software development and integration refer to the processes developed by IT Grup to create, designe, build, and combine various software components or systems to work together seamlessly. It involves a combination of coding, testing, and deploying software solutions to address specific client business needs. Software Development means requirements analysis, design, coding, testing, debugging, documentation, deployment: Installing and configuring the software in the intended environment, making it ready for use by end-users.

Software Integration:

  • System Integration: Combining individual software modules or components to form a complete and functional system.
  • API Integration: Connecting different software applications through APIs (Application Programming Interfaces) to enable communication and data exchange.
  • Middleware: Using middleware software to facilitate communication between different software systems, often in heterogeneous environments.
  • Data Integration: Ensuring that data flows seamlessly between different software applications or databases.
  • Enterprise Application Integration (EAI): Integrating various software applications used within an organization to improve overall efficiency and streamline business processes.
  • Cloud Integration: Connecting on-premises software with cloud-based services or applications.
  • Third-Party Integrations: Incorporating third-party tools or services into your software ecosystem to enhance its functionality.

Effective software development and integration require a strong understanding of software architecture, programming languages, design patterns, APIs, and various integration techniques.


International Fleet Card Acceptance

If you are planning to have an International Fleet Cards business we can help you! We provide a turn-key solution for accepting International Fleet Cards: DKV, UTA, EuroWAG, UTA, AS24, SOCAR, Affinity or EuroShell, LogPay in the near future. Your success is our success too.

International fleet card acceptance allows companies with global operations to efficiently manage their vehicle expenses while providing convenience and control for drivers and fleet managers across different countries.

International fleet cards acceptance, key considerations:

  • Network Partnerships
  • Payment Systems and Regulations
  • Currency Conversion
  • Data Integration
  • Customer Support
  • Security
  • Customization

International fleet cards acceptance requires efficient data integration and communication between the card issuer, merchants, and service providers. This ensures accurate, secure and timely reporting of transactions across different countries. IT Grup offer customer support for card rejections or another technical problems, promptly and effectively.


Helpdesk

We are 24/7 next to you, ready to answer to your questions and help you solve your requests.

You can contact us by phone, email, or just access our Helpdesk Portal to send a request.

We will help you answering to your questions, solve the problems by connecting to your system remote, offering you the best support you ever expected.

The maintenance involves several key activities:

  • Bug Tracking and Resolution
  • Version Control
  • Security Updates
  • Performance Optimization
  • Feature Enhancements

Keeping the documentation up to date to reflect any changes made to the software. This is essential for both developers and end-users.

User Support and Training who encounter issues or have questions. This involve creating user guides, FAQs, or offering training sessions.

Effective maintenance requires a dedicated team, clear communication channels, and proper planning.

IT Grup management team prioritize tasks, allocate resources, and balance the need for new features with the stability and reliability of the application.


On-Site Service

You need out technicians to solve a problem in your location?

We are right there whenever you need providing you a high-level service for software issues, fiscal devices problems, network and communication infrastructure, or just training your employees.

On-site services involve sending a trained professional to the customer’s location to ensure the app is installed, configured, and integrated with other systems properly.

When introducing a new software application, on-site training sessions and workshops can be conducted to help users understand how to use the app.

For apps that need to be customized or integrated with existing systems, on-site experts can assist in tailoring the app to the specific needs of the customer. This might involve writing custom code, configuring interfaces, or setting up data integrations.

In cases of technical issues or problems that can’t be resolved remotely, an expert can diagnose and fix the issue, minimizing downtime.

When migrating data from one system to another, on-site services can assist in ensuring a smooth transition.

On-site experts can perform security audits and ensure that the app and its usage are in compliance with industry regulations and standards.

On-site services are often more resource-intensive and costly compared to remote support, but they are essential in situations where the complexity of the app, the customer’s needs, or technical constraints require a physical presence.

IT Grup have a dedicated team of professionals who are trained to handle a variety of scenarios, from technical troubleshooting to user training.